Privacy Policy
I. Introduction
We attach great importance to your privacy protection and are firmly committed to complying with the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and other relevant EU and German laws. This privacy policy aims to explain in detail how we at NEWMANICURE.COM (“we”, “this website”) collect, use, store, and protect your personal information, as well as the rights you enjoy when using our website. Please read the following content carefully to fully understand our privacy practices.
II. Information Collection
1. Personal Information
- Information provided by you when registering an account or filling out forms, such as name, email address, phone number, and mailing address.
- For example, when you register as our member, you need to fill in your name and email address.
2. Payment Information
Credit card information and billing address provided by you when making a payment.
For example, when purchasing goods, you enter your credit card number and expiration date.
3. Account Information
Includes your username, password, and setting information related to your account.
For example, the unique username and password for login that you set.
4. Transaction Information
- Your purchase history and order details.
For example, the list of goods you have purchased in the past and the specific content of each order.
5. Technical Information
Your IP address, browser type, operating system, device identifier, etc.
For example, whether the operating system of your computer is Windows or macOS, and the unique identifier of your device.
6. Cookies and Tracking Information
We use cookies to record your browsing preferences and behaviors to improve user experience.
For example, cookies can remember the page you last visited for easier access next time.
III. Information Usage
1. Purposes
- Process and fulfill orders to ensure that the purchased goods can be accurately delivered to you, including sharing necessary information with logistics partners.
- For example, providing your shipping address to the logistics company for them to deliver the goods.
- Provide customer support to help you solve problems encountered during the use of our website or products.
- For example, when you inquire about the order status, we provide you with an accurate reply based on your order information.
- Improve and optimize our website by analyzing user behaviors and feedback to enhance website performance and user-friendliness.
- For example, adjusting the page layout according to user browsing habits to make it easier for you to find the desired content.
- Send marketing and promotional information (if you agree).
- For example, if you subscribe to our mailing list, we will regularly send you promotional emails.
- Comply with legal obligations by processing and saving relevant information as required by laws and regulations.
- For example, saving transaction records according to tax regulations.
2. Legal Basis and Compliance
Our information usage strictly complies with relevant laws and regulations. For example, according to the provisions of GDPR and BDSG, we ensure that there is a legal basis for processing user information, such as fulfilling contract obligations (processing orders), obtaining explicit consent from users (sending marketing information), and complying with legal requirements (saving tax-related records). At the same time, we will continuously monitor changes in laws and adjust our information usage methods in a timely manner to ensure compliance.
IV. Information Sharing
1. Shared Parties and Situations
- Service Providers
- Cooperate with payment processing companies, logistics companies, etc. to ensure smooth transactions and timely delivery of goods.
- For example, payment processing companies are used to process your payments, and logistics companies are responsible for transporting the goods you purchase. We only provide them with the necessary information to perform their services and require them to strictly keep it confidential and comply with data protection regulations.
- Legal and Regulatory Authorities
- Provide relevant information to cooperate with investigations or comply with legal procedures as required by law.
- For example, provide the transaction records of specific users upon request by the court.
- Business Transfer
- In case of mergers, acquisitions, or asset sales, your information may be transferred to a new entity, but we will ensure the security and compliance of information processing. For example, after the company is acquired, the new owner will inherit your relevant information and continue to handle it in accordance with this privacy policy.
2. Security Measures
In the process of information sharing, we take various measures to ensure information security. For cross-border sharing of information, we may transfer and store your information in a place outside your country. In this case, we will take the following measures to ensure compliance:
— Use the standard contract clauses approved by the European Commission to clarify the rights and obligations of both parties in data protection.
— Ensure that the recipient is located in a country that is considered to provide adequate data protection, such as a region that meets relevant international certification standards.
— Implement other legally permitted protection measures, such as data encryption and regular security audits.
V. Data Security and Cross-Border Transfer
1. Technical and Organizational Measures
- We take reasonable technical and organizational measures, such as encryption technology and access control, to protect your information from unauthorized access, use, or disclosure.
2. Regarding Cross-Border Transfer
We may transfer your information to and store it in a place outside your country. To ensure compliance, we take the following measures:
Use the standard contract clauses approved by the European Commission to clarify the rights and obligations of both parties in data protection.
Ensure that the recipient is located in a country that is considered to provide adequate data protection, such as a region that meets relevant international certification standards.
Implement other legally permitted protection measures, such as data encryption and regular security audits.
We will do our best to ensure that your information is properly protected during cross-border transfer and processed in accordance with this privacy policy.
VI. Data Retention
- We retain your information according to business needs and legal requirements. For example, transaction records may be retained for a certain number of years to meet financial and tax audit requirements, and account information may be retained for a certain period of time after you cancel your account for subsequent inquiries or legal needs.
VII. Your Rights
- According to relevant laws and regulations such as GDPR, you have the following rights:
1. Technical and Organizational Measures
You have the right to know what information we have about you.
For example, you can request to view your registration information and transaction history on our website.
2. Correction of Inaccurate Information
If you find that your information is incorrect, you can ask us to correct it.
For example, if your address changes, you can notify us to update it.
3. Deletion of Your Personal Information
Under certain circumstances, you have the right to ask us to delete your information.
For example, when you no longer use our services and wish to delete your account information.
4. Limitation or Opposition to Data Processing
You can limit certain processing methods of your data or oppose our processing of your data for specific purposes.
For example, you can oppose our use of your information for marketing purposes.
5. Right to Data Portability
- You have the right to obtain your personal information provided to us in a structured, common, and machine-readable format and have the right to transfer this information to other data controllers.
- For example, you can export your purchase records on our website for use in other related services.
6. Withdrawal of Consent (without affecting processing based on consent before withdrawal)
If you have previously agreed to our processing of certain information of yours, you can withdraw your consent at any time.
For example, if you initially agreed to receive marketing emails but later changed your mind, you can withdraw your consent and we will stop sending such E-mails.
VIII. Cookies
1. Purpose
- We use cookies to improve website functionality and user experience. Cookies can help us remember your login status and shopping cart contents.
2. Management
- You can manage cookies through browser settings, such as choosing to accept or reject certain types of cookies or regularly clearing cookies.
IX. Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We recommend that you carefully read their privacy policies when visiting third-party websites.
X. Children's Privacy
- We will not intentionally collect information of children under 13 years old. If such information is found to have been collected, it will be deleted immediately.
XI. Liability Statement
- If, after reviewing the terms of this policy, you confirm that you agree with all the items, you can continue to use this website normally. Otherwise, please stop using this website immediately. If you insist on using this website without fully agreeing to these policies, we will not be responsible for any consequences.
XII. Legal Basis and Interpretation
- This privacy policy is strictly formulated in accordance with the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and other relevant EU and German laws. In the specific implementation process, we will interpret and implement various privacy protection measures in accordance with the specific provisions of these laws.
- For example, according to Article [specific clause number] of GDPR regarding the rights of data subjects, we clearly state that users have the rights to access, correct, and delete personal information, and these rights are elaborated and guaranteed in the “VII. Your Rights” section of this policy. At the same time, for relevant provisions on data processing security requirements in BDSG, we also implement them in the data security measures section, such as taking encryption technology and access control measures to ensure data security.
- We will continuously pay attention to changes in legal provisions and updates in relevant legal interpretations and timely adjust and improve this privacy policy to ensure that it always complies with the latest legal requirements. In the process of policy implementation, if there are specific application issues of legal provisions, we will follow the guidance of relevant legal interpretations and regulatory authorities for handling.
XIII. User Rights Realization Process
Access to Personal Information: Users can send us a written request (by email or mail), clearly stating the content of personal information they wish to access. We will review and process it within [specific time limit] after receiving the request. After verifying the user’s identity is correct, we will provide the user with a copy of the requested personal information to facilitate the user’s understanding of the information we have about them.
Correction of Inaccurate Information: If users find that their personal information is inaccurate or incomplete, they can correct it by logging into their account or contacting our customer service personnel and providing accurate information. We will complete the information update within [specific time limit] after receiving the correction request and ensure that the updated information is correctly stored and used in our system.
Deletion of Personal Information: Users have the right to request the deletion of their personal information by submitting a written application (stating the reason for deletion and relevant information). After receiving the application, we will evaluate the user’s request. If it meets the deletion conditions (for example, the user no longer uses our services and there is no legal retention obligation), we will delete the user’s personal information in a safe way within [specific time limit] and ensure that it cannot be recovered. During the deletion process, we will also notify relevant service providers and partners at the same time and require them to delete the corresponding information in their systems.
Limitation or Opposition to Data Processing: Users can submit a written notice to us to request the limitation or opposition to the processing of their data, stating specific reasons for limitation or opposition. We will review it within [specific time limit] after receiving the request and decide whether to accept the request according to legal provisions and actual circumstances. If the request is accepted, we will stop or limit the processing of relevant data as required by the user and notify the user of the processing result. If we think that the user’s request does not comply with legal provisions or there are other reasonable reasons for not accepting it, we will explain the reasons to the user and inform the user of other remedies they can take.
Right to Data Portability: If users wish to exercise the right to data portability, they can submit a written request to us, clearly stating the type of data they wish to obtain and the way of receiving data. We will provide the user with their personal information in a structured, common, and machine-readable format within [specific time limit] after receiving the request and ensure the accuracy and integrity of the data. At the same time, we will assist the user in transferring this data to other designated data controllers according to the user’s request, but it must be operated within the scope permitted by law and ensure the security of data transmission.
XIV. Contact Us
If you have any questions or requests regarding this privacy policy, please contact us through the following methods:
- support@newmanicure.com
XV. Policy Changes
We may update this privacy policy. Changes will be posted on the website. It is recommended to check regularly. Your continued use of our website will be regarded as your acceptance of the updated policy.
